Specialist data center news for North America
Artificial intelligence / AI
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Google reaches deep into the world of AI: So what does it hold?
Google says the world is shifting from a mobile-first to an AI-first world. We look at what Google's doing about it.
ServiceNow invests and acquires to make headway in automation
"ServiceNow’s strategy is to build, buy and partner to accelerate our customers’ path to intelligent automation."
Australia’s NAB launches virtual assistant to help home loan applicants
RoboChat will be available to guide customers through the home loan application of NAB’s online counterpart UBank.
Cisco sparks up with US$125m acquisition of AI startup MindMeld
Cisco is acquiring conversational AI startup MindMeld in a US$125 million deal to provide new conversational interfaces in its collaboration range.
Insurance systems provider EIS partners with Microsoft Bot Framework
The move is the latest in the trend of companies leveraging the power of AI and machine-learning in their knowledge management.
2018 to be the year of automation for AU - jump onboard before it’s too late
A new report from ServiceNow has revealed Australian companies to be close to breaking point and in urgent need of intelligent automation.
Hello Alice: An AI-based virtual advisor for women entrepreneurs
The current start-up ecosystem continues to cycle resources among a very small percentage of well-connected entrepreneurs, making it difficult for les
You're invited: Strategies for an Artificially Superintelligent Future
David Miller invites you to join a discussion on the future of artificial intelligence. The talk is part of the Hutt City Council’s STEMM Festival.
The importance of integration in enterprise applications
So, as more companies move into real IoT implementations, the role of integration as the broker of “Thing” data will become fully realised.
STEMM should be backed by understanding of communication
"Social sciences and humanities with their ethical focus will be more and more important in the education system."
EXCLUSIVE: Trends in the UC industry and how resellers can capitalise on them
Recently we spoke with tech stalwart Randy McGraw on trends in the unified communications industry and just how the channel can capitalise on them.
Complexica selected as AI software vendor of choice for Pfizer AU
Complexica recently announced that it has won a tender at Pfizer Australia for the deployment of it’s What-if Simulator.
Oracle announces new AI-based CX apps for commerce, marketing, sales and service professionals
Adaptive Intelligent Apps for CX are designed to help enhance existing applications within the Oracle CX Cloud Suite.
Aussie IT teams not prepared for digital business demands, report says
More than half of Australian IT teams will struggle to meet the demands of digital business over the next 12 months
Introducing Nia - the new AI platform from Infosys
According to Infosys, Nia has end-to-end RPA capabilities of AssistEdge and the scalable machine learning capabilities of Skytree.
IBM Watson sets sights on video in the cloud
IBM will roll out a Watson-enabled cloud service that will extract insights from video with an analysis level ‘not previously possible’.
Fujitsu announces partnership with Grid to develop AI services - potential for more
Fujitsu says it is actively working to expand an ecosystem based on partnerships with companies that possess exceptional AI technology.
Kiwi company’s game-changing global audience demand measurement platform
Parrot Analytics’ platform lets media companies understand audience demand for content across all content distribution platforms worldwide.
Robotics: Turning simple chats into dynamic engagements
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
Talend: The reality of the artificial intelligence revolution
Robots assuming complete control of society is unlikely; nuances of perception, intuition, and plain old “gut-check reactions” still elude machines.
Microsoft fuses AI into its next-generation data platform
Microsoft has unveiled its data platform strategy that aims to “bring intelligence to where the data lives’.
Don’t buy the elixir of youth: Machine learning is not magic
If someone told you they had a magic elixir that would heal all your illnesses or injuries, and make you young again, would you believe them?
Artificial intelligence & voice data peers into sales performance
Companies may have little insight into why one individual may outperform another or how to provide effective feedback that will improve performance.
Hair care & artificial intelligence come together with new deal
"Complexica’s applications are best suited to deal with this inherent complexity without burdening our staff with endless data entry.”